Ambika Communications
Terms & Conditions
Last Updated: September 2026
Welcome to Ambika Communications. By using our website, services, or submitting any application through ambikacommunications.com, you agree to the following Terms & Conditions.
1. Services
Ambika Communications provides online assistance and application-related services, including PAN application, PAN correction, TAN-related services, NSDL-related services, and other services displayed on our website.
We act as a service provider/assistance centre for the services mentioned on our website. Approval, rejection, processing time, or issuance of any government document is subject to the concerned government department, authorised agency, or service provider.
2. Customer Information
Customers are responsible for providing correct and complete information and valid documents.
Ambika Communications is not responsible for delays, rejection, or errors resulting from incorrect, incomplete, expired, or misleading information/documents submitted by the customer.
3. Application Processing
After payment and submission of required information/documents, we may process or submit the application to the relevant service provider or authorised portal.
Payment of our service charge does not guarantee approval or issuance of any government document.
Government fees, portal charges, processing charges, or other applicable charges may be included in the amount displayed at the time of application.
4. Customer Responsibility
The customer must verify all details before submitting an application, including:
- Name
- Date of Birth
- Father's/Mother's Name, where applicable
- Address
- Mobile Number
- Email Address
- Aadhaar/PAN or other identification details
- Uploaded documents
Once an application has been submitted for processing, changes or corrections may not always be possible.
5. Payment
Payments made through the available payment gateway/payment methods on our website are subject to the terms and conditions of the respective payment service provider.
Customers should retain the payment receipt, transaction ID, and application/reference number for future communication.
6. Cancellation
A cancellation request may be accepted only if the application/service has not already been processed or submitted.
Once an application has been submitted, processed, or a service has been completed, cancellation may not be possible.
7. Refund Policy
Refund eligibility depends on the stage of processing of the service.
Refund may be considered when:
- Payment was successfully received but the service could not be initiated due to a technical/system issue.
- Duplicate payment was made for the same service.
- The amount was debited but the transaction was not successfully received by us and the payment gateway does not automatically reverse it.
Refund may not be applicable when:
- The customer provided incorrect or incomplete information.
- Incorrect or invalid documents were submitted.
- The application was already submitted/processed.
- The customer changed their mind after processing had started.
- The concerned government department/authorised agency rejected the application.
- The service was successfully completed.
- Delay occurred due to a government portal, bank, payment gateway, network, or third-party service provider.
Where a refund is approved, the eligible amount will normally be refunded through the original payment method, subject to applicable payment-provider/banking processing timelines.
8. Government Approval
Ambika Communications does not guarantee approval of PAN, TAN, or any other government/third-party application.
The final decision rests with the concerned government department, authorised agency, or service provider.
9. Service Delays
Processing time may vary depending on government portals, authorised agencies, payment gateways, banks, network availability, verification requirements, holidays, or other circumstances beyond our control.
10. Third-Party Services
Some services may depend on third-party portals, government departments, banks, payment gateways, APIs, or authorised service providers.
Ambika Communications is not responsible for downtime, technical failures, policy changes, or delays caused by such third parties.
11. Fraudulent or Misleading Information
Customers must not use the website for fraudulent, illegal, misleading, or unauthorised activities.
If suspicious or fraudulent activity is identified, we reserve the right to suspend or reject the service and, where required, report the matter to the appropriate authority.
12. Intellectual Property
The content, branding, logos, text, graphics, and other materials available on this website may not be copied, reproduced, modified, or commercially used without permission.
13. Changes to Terms
Ambika Communications reserves the right to update these Terms & Conditions from time to time. Updated terms will be published on this website.
14. Contact & Grievance Support
For service-related queries, cancellation requests, refund requests, or complaints, customers may contact:
Ambika Communications
Phone/WhatsApp: 9912837537
Email: ambikacms2014@gmail.com
Website: ambikacommunications.com
Customers are requested to provide their application/reference number and payment transaction details when contacting support.
By using our website and submitting an application, you acknowledge that you have read and agreed to these Terms & Conditions.